Terms of use
What this service is, what it is not, and what is expected of whoever uses it.
1. What the service does
Handmetric takes the written description of a work process, turns it into ordered steps and estimates, for each process, its annual cost, its automation potential, its risk and its priority. It works only with the text you write: it does not connect to any system of your company or read anything on its own.
2. What this service is NOT
It is not consultancy, nor an audit in the professional sense, nor a measurement. It is an estimate made from what you tell us, with documented rules and the help of a language model.
Every figure carries its confidence and, where there is one, its range. A figure that could not be estimated is not presented as a figure: the axis says why there is none. Totals add up only what was estimated and say how many processes were left out.
The description is yours and the estimate depends on it: if the process is not done the way you tell it, the figure does not hold. That is part of the result and must not be ignored when reading it.
3. What you describe
By describing a process you declare that you may tell it: because it belongs to your company, because you manage it, or because its owner has given you permission. If you name people, you are the one answerable for being allowed to.
Do not describe third parties' processes without their authorisation, and do not include data that is not needed to estimate: no account numbers, no salaries of specific people, nothing from special categories. The service does not need them and the processing agreement asks you not to include them.
4. Limitation of liability
The service is provided as is, with no guarantee that the estimates are accurate or fit for a particular purpose. They are estimates: they depend on what you tell us, on the service's rules and on the language model that helps order the steps, which can be wrong.
In particular: the model may misread a step or make up one that is not in the text. That is why the steps are shown before the figures, so you can check them, and why no axis gives a figure without stating its confidence.
No liability is accepted for decisions taken on the basis of an estimate —what to automate, whom to hire, what to stop doing—. The roadmap is an aid to the judgement of whoever runs the company, not a substitute for it.
5. Plans and availability
The service is offered free of charge under the free plan, which allows 3 processes to be described per organisation; the processes described can be analysed, completed and taken into the report without limit. The Pro plan (€29 a month or €290 a year, taxes not included) removes that cap; the Advisory plan (€99 a month or €990 a year, taxes not included) is Pro for auditing several companies. Both are subscribed from the area by card through Paddle, which acts as the seller (merchant of record): it charges, applies the taxes of the buyer's country and issues the invoice. The subscription renews automatically for the same period unless cancelled, which can be done at any time from the area; the plan continues until the end of the period already paid, which is not refunded (except as set out in section 5 bis); after that, the organisation returns to the free plan, keeping what is stored. Payment by bank transfer is also accepted on request by email. Prices may change for future periods, never for the one already paid. The service is offered without any availability commitment and may be modified, interrupted or withdrawn at any time; if it were withdrawn during a paid period, the proportional part would be refunded.
5 bis. Refunds
If the paid plan is not for you, write to belmontemoralessergio@gmail.com within 14 days of the first charge and we refund that amount in full, no questions asked. After those 14 days, cancelling stops the following charges and the period already paid is not refunded: the plan continues until the end of that period. A charge made in error, or a failure on our side that prevents you from using the service during a paid period, is always refunded, in proportion to the time affected. The refund goes to the same payment method: a card payment is refunded by Paddle, our merchant of record, normally within 5 to 10 business days; a bank transfer is refunded by bank transfer.
6. Your data
What you describe is kept in your area, encrypted, and processed only to provide the service. The details are in the privacy policy and the processing agreement, and you can ask for your account to be deleted whenever you want.
7. Fair use
There are limits on requests per origin and on analyses per account to keep the service available to everyone. Trying to get around them, or using the service in an automated way at scale, may result in access being blocked.
8. Governing law
These terms are governed by Spanish law. See the legal notice for the owner's details and the applicable jurisdiction.
Last updated: 2026-09-24
This is a courtesy translation. The Spanish version is the original and is the one that binds; in case of discrepancy, the Spanish text prevails.