Process report

Example company

What each process costs, how much of it can be automated, at what risk, and where to start.

Data
as declared when describing each process
Analysis
Handmetric, automated
Sector
Electrical supplies distribution
Size
14 people
The company's cost per hour
24 €
Processes
5 processes · 4 analysed
Latest analysis
15 September 2026

How to read this report

Handmetric has not measured or timed anything: the figures are estimates made from what was declared about each process, each with its confidence and range.

estimated
There is a figure, with its confidence and range.
not estimable
There is no figure, and the reason is given. It is not a zero.
out of scope
The axis does not apply to that process.
error
The calculation failed on our side; it can be run again.

Today: 14 of 16 figures estimated. One more process has not been calculated and is not in the count.

What is missing to complete this report · How it was estimated

The company and its processes are made up. The figures are not: they are worked out by the same engines that work out any company's, from the data shown in each chapter. What could not be estimated is left without a figure, as in a real report.

Summary

Executive summary

3 of the 5 processes cost about €19,000 a year (between 12,000 and 25,000; low confidence). Where to start: Bank reconciliation (chapter 1).

From 3 of its 5 processes.

Left out of the total: New customer setup, one piece of data is missing.

1 process not analysed is not included.

Exact sum: €18,720

The company, in total

Each total is computed only over the processes with that axis estimated, and says how many were left out. Euros are added up; points are averaged.

Annual cost

estimated

about €19,000 a year

low confidencebetween 12,000 and 25,000

Exact sum: €18,720

From 3 of its 5 processes.

Left out of the total: New customer setup, one piece of data is missing.

1 process not analysed is not included.

Risk

estimated

about 25 out of 100

high confidence

Average of 4 of its 5 processes.

1 process not analysed is not included.

Automation

estimated

about 74 out of 100

high confidence

Average of 4 of its 5 processes.

1 process not analysed is not included.

Priority

estimated

about 36 out of 100

low confidencebetween 35 and 38

Average of 3 of its 5 processes.

Left out of the average: New customer setup, waiting for the annual cost.

1 process not analysed is not included.

What is missing to complete this report

1 process is described but not analysed: describing it does not calculate it.

  • Purchase orders (chapter 5)
  1. Done: How often, how many cases, how long it takes and the hourly cost: that is enough for the annual cost in Bank reconciliation (chapter 1), Supplier invoice entry (chapter 2) and Preparing quotes (chapter 3).

  2. Done: What is at stake: that is enough for the risk in the 4 analysed processes.

  3. 1

    How long does each case take, or the whole batch?

    The annual cost and, down the line, the priority depend on it.

    In New customer setup (chapter 4).

The processes

Follow-up: 0 of 5 automated · 5 pending.

The mark is the estimate; the band, the values it can lie between.

Process Annual cost Drawn, from €0 to €15,000 Priority Figures
With the priority estimated
1 Bank reconciliation
3 steps · monthly · Accounting · chapter 1
about €2,500 a year
Low confidence · between 1,200 and 3,800
about 37 out of 100 low
Low confidence · between 36 and 39
4 of 4 figures estimated
2 Supplier invoice entry
4 steps · weekly · Accounting · chapter 2
about €7,500 a year
Medium confidence · between 5,200 and 9,800
about 37 out of 100 low
Medium confidence · between 35 and 39
4 of 4 figures estimated
3 Preparing quotes
3 steps · weekly · Sales · chapter 3
about €8,700 a year
Medium confidence · between 6,100 and 12,000
about 34 out of 100 low
Medium confidence · between 33 and 36
4 of 4 figures estimated
Without the priority estimated · by what they cost; no number until there is one
New customer setup
2 steps · weekly · Administration · chapter 4
not estimableOne piece of data is missing Not added not estimableWaiting for the annual cost 2 of 4 figures estimated
Not analysed
Purchase orders
0 steps · weekly · Purchasing · chapter 5
not analysed not analysed not analysed
The company, in total about €19,000 a year
Low confidence · between 12,000 and 25,000

From 3 of its 5 processes.

Left out of the total: New customer setup, one piece of data is missing.

1 process not analysed is not included.

about 36 out of 100
Low confidence · between 35 and 38

Average of 3 of its 5 processes.

Left out of the average: New customer setup, waiting for the annual cost.

1 process not analysed is not included.

14 of 16 figures estimated

What the work is done with

The systems named by the steps of these processes, according to their texts, and how many of those steps are manual and repetitive. One that appears in many steps of several processes is a good place to start: a single automation can help several at once.

System Steps Manual and repetitive Processes
Excel 4 4 3
Correo 3 3 3
Contabilidad 2 2 2
Banca en línea 1 1 1
Carpeta compartida 1 1 1
Word 1 1 1

Where work moves from one system to another

Consecutive steps of the same process done in different systems. It may be copying data from one to the other, which is among the first things to automate.

Chapter 1

Bank reconciliation

3 steps · Accounting · analysed on 15 September 2026

What is known about the process

How often
monthly
Cases each time
260
Time per case
2 min
Time for the whole batch
not recorded
Hourly cost
24 € (the company's)
Whether it handles personal data
No
Whether it moves money
Yes
Whether it affects customers
No
Whether it makes decisions with legal effect
No
Whether it does anything that cannot be undone
No

The process map

The steps in the order they are done today, with who does them and with which tool. A step marked “decides” needs a person's judgement.

# Step Who and with what Today
1 Export the bank transactions AndrésBanca en línea manual repetitive looks automatable
2 Match each transaction to its invoice AndrésExcel manual decidesrepetitive partly automatable
3 Note the differences AndrésExcel manual repetitive needs a person's judgement

The four axes

Every figure carries its confidence and its range; every axis without a figure, its status and the reason.

Annual cost

estimated

about €2,500 a year

low confidencebetween 1,200 and 3,800

About 100 hours of work a year, between 52 and 160.

3,120 cases a year × 2 min × €24/h = €2,496

Why confidence is low

  • The hourly cost is the company's, not one of this process's own.
  • The time per case was stated.
  • The time could not be checked against the sum of the steps.

3,120 cases a year, at 2 minutes each.

Risk

estimated

about 24 out of 100 low

high confidence

low risk, from 5 of 5 signals.

Automation

estimated

about 76 out of 100 high

high confidence

Automation potential: high, from 6 of 6 factors.

Priority

estimated

about 37 out of 100 low

low confidencebetween 36 and 39

Priority level low.

Before and after

What it costs today and what would no longer be spent by automating what can be automated. The saving is worked out with the priority —the cost times the automation potential— and is an estimate with its confidence; what would stay manual is what the recommendation says, or the steps themselves if there is none yet.

TodayWith automation

Estimated annual cost

about €2,500 a year

low confidencebetween 1,200 and 3,800

About 100 hours of work a year, between 52 and 160.

Estimated annual saving

about €1,900 a year

low confidencebetween 940 and 2,900

By automating what can be automated, not the whole process: it is the cost times the automation potential.

What would stay manual

There is no recommendation yet. According to each step's description — whether it needs a decision or a person's judgement —:

  • 2Match each transaction to its invoice — needs a decision
  • 3Note the differences — needs a person's judgement

1 step could be automated.

Recommendation

There is no recommendation for this process yet.

Assumptions

What was taken for granted to reach each figure.

Annual cost
The range is ±50%: the arithmetic is exact, but its inputs are declared by whoever described the process and have not been measured.
The company's hourly cost is used: this process did not declare its own.
Priority
The annual cost rests on shaky inputs, so the saving is indicative and will move as soon as they are measured.

Open questions

None: no data is missing to estimate this process.

Chapter 2

Supplier invoice entry

4 steps · Accounting · analysed on 15 September 2026

What is known about the process

How often
weekly
Cases each time
40
Time per case
9 min
Time for the whole batch
not recorded
Hourly cost
24 € (the company's)
Whether it handles personal data
No
Whether it moves money
Yes
Whether it affects customers
No
Whether it makes decisions with legal effect
No
Whether it does anything that cannot be undone
No

The process map

The steps in the order they are done today, with who does them and with which tool. A step marked “decides” needs a person's judgement.

# Step Who and with what Today Proposal
1 Download the invoice from email LucíaCorreo manual repetitive2 min looks automatable automate automatic flow
2 Check the amount against the purchase order LucíaExcel manual decidesrepetitive3 min partly automatable stays manual
3 Enter the invoice in the accounting software LucíaContabilidad manual repetitive3 min looks automatable automate document reading
4 File the PDF in the month folder LucíaCarpeta compartida manual repetitive1 min looks automatable automate automatic flow

The four axes

Every figure carries its confidence and its range; every axis without a figure, its status and the reason.

Annual cost

estimated

about €7,500 a year

medium confidencebetween 5,200 and 9,800

About 310 hours of work a year, between 210 and 410.

2,080 cases a year × 9 min × €24/h = €7,488

Why confidence is medium

  • The hourly cost is the company's, not one of this process's own.
  • The time per case was stated.
  • The steps add up to the stated time.

2,080 cases a year, at 9 minutes each.

Risk

estimated

about 24 out of 100 low

high confidence

low risk, from 5 of 5 signals.

Automation

estimated

about 77 out of 100 high

high confidence

Automation potential: high, from 6 of 6 factors.

Priority

estimated

about 37 out of 100 low

medium confidencebetween 35 and 39

Priority level low.

Before and after

What it costs today and what would no longer be spent by automating what can be automated. The saving is worked out with the priority —the cost times the automation potential— and is an estimate with its confidence; what would stay manual is what the recommendation says, or the steps themselves if there is none yet.

TodayWith automation

Estimated annual cost

about €7,500 a year

medium confidencebetween 5,200 and 9,800

About 310 hours of work a year, between 210 and 410.

Estimated annual saving

about €5,700 a year

medium confidencebetween 4,000 and 7,500

By automating what can be automated, not the whole process: it is the cost times the automation potential.

What would stay manual

According to the recommendation:

  • 2Check the amount against the purchase order — When it does not match the order, someone has to decide what is paid.

3 steps could be automated.

Recommendation

How to automate this process, for management. It carries no figures: the saving and the cost are the ones above.

Let invoices reach the software by themselves

Invoices are read from email and go into the accounts without retyping. Lucía only reviews the ones that do not match their order.

What gets automated, and with what

What stays manual, and why

Where to start

Set up the email rule for the five suppliers with the most invoices.

Implementation effort

medium The invoice reader needs setting up and a month of testing.

A band, not a figure in weeks or euros: it depends on the supplier, the state of the systems and the company's calendar.

Risks

Assumptions

What was taken for granted to reach each figure.

Annual cost
The range is ±30%: the arithmetic is exact, but its inputs are declared by whoever described the process and have not been measured.
The company's hourly cost is used: this process did not declare its own.

Open questions

None: no data is missing to estimate this process.

Chapter 3

Preparing quotes

3 steps · Sales · analysed on 15 September 2026

What is known about the process

How often
weekly
Cases each time
12
Time per case
35 min
Time for the whole batch
not recorded
Hourly cost
24 € (the company's)
Whether it handles personal data
No
Whether it moves money
No
Whether it affects customers
Yes
Whether it makes decisions with legal effect
No
Whether it does anything that cannot be undone
No

The process map

The steps in the order they are done today, with who does them and with which tool. A step marked “decides” needs a person's judgement.

# Step Who and with what Today
1 Read what the customer asks for MartaCorreo manual decidesrepetitive5 min needs a person's judgement
2 Look up prices and stock MartaExcel manual repetitive15 min looks automatable
3 Write the quote MartaWord manual repetitive15 min partly automatable

The four axes

Every figure carries its confidence and its range; every axis without a figure, its status and the reason.

Annual cost

estimated

about €8,700 a year

medium confidencebetween 6,100 and 12,000

About 360 hours of work a year, between 250 and 480.

624 cases a year × 35 min × €24/h = €8,736

Why confidence is medium

  • The hourly cost is the company's, not one of this process's own.
  • The time per case was stated.
  • The steps add up to the stated time.

624 cases a year, at 35 minutes each.

Risk

estimated

about 14 out of 100 low

high confidence

low risk, from 5 of 5 signals.

Automation

estimated

about 66 out of 100 medium

high confidence

Automation potential: medium, from 6 of 6 factors.

Priority

estimated

about 34 out of 100 low

medium confidencebetween 33 and 36

Priority level low.

Before and after

What it costs today and what would no longer be spent by automating what can be automated. The saving is worked out with the priority —the cost times the automation potential— and is an estimate with its confidence; what would stay manual is what the recommendation says, or the steps themselves if there is none yet.

TodayWith automation

Estimated annual cost

about €8,700 a year

medium confidencebetween 6,100 and 12,000

About 360 hours of work a year, between 250 and 480.

Estimated annual saving

about €5,700 a year

medium confidencebetween 4,000 and 7,500

By automating what can be automated, not the whole process: it is the cost times the automation potential.

What would stay manual

There is no recommendation yet. According to each step's description — whether it needs a decision or a person's judgement —:

  • 1Read what the customer asks for — needs a decision

2 steps could be automated.

Recommendation

There is no recommendation for this process yet.

Assumptions

What was taken for granted to reach each figure.

Annual cost
The range is ±30%: the arithmetic is exact, but its inputs are declared by whoever described the process and have not been measured.
The company's hourly cost is used: this process did not declare its own.

Open questions

None: no data is missing to estimate this process.

Chapter 4

New customer setup

2 steps · Administration · analysed on 15 September 2026

What is known about the process

How often
weekly
Cases each time
5
Time per case
not recorded
Time for the whole batch
not recorded
Hourly cost
24 € (the company's)
Whether it handles personal data
Yes
Whether it moves money
No
Whether it affects customers
Yes
Whether it makes decisions with legal effect
No
Whether it does anything that cannot be undone
No

The process map

The steps in the order they are done today, with who does them and with which tool. A step marked “decides” needs a person's judgement.

# Step Who and with what Today
1 Ask for the tax details AndrésCorreo manual repetitive looks automatable
2 Enter them in the software AndrésContabilidad manual repetitive looks automatable

The four axes

Every figure carries its confidence and its range; every axis without a figure, its status and the reason.

Annual cost

not estimable

One piece of data is missing

To estimate this we need to know how long each case takes, or the whole batch. How often, how many cases and the hourly cost are already there.

No figure, not a zero. Until it has one, this process does not add to the company's total cost.

Risk

estimated

about 38 out of 100 medium

high confidence

medium risk, from 5 of 5 signals.

Automation

estimated

about 78 out of 100 high

high confidence

Automation potential: high, from 6 of 6 factors.

Priority

not estimable

Waiting for the annual cost

It needs the annual cost, the risk and automation.

The risk and automation are already there.

No data of its own is missing.

No figure, not a zero.

Before and after

What it costs today and what would no longer be spent by automating what can be automated. The saving is worked out with the priority —the cost times the automation potential— and is an estimate with its confidence; what would stay manual is what the recommendation says, or the steps themselves if there is none yet.

TodayWith automation

Estimated annual cost

not estimable

To estimate this we need to know how long each case takes, or the whole batch.

Estimated annual saving

not estimable

There is no saving figure without the priority estimated. This cannot be worked out without first estimating the annual cost.

What would stay manual

There is no recommendation yet. According to each step's description — whether it needs a decision or a person's judgement —:

According to each step's description, none needs a decision or a person's judgement.

2 steps could be automated.

Recommendation

There is no recommendation for this process yet.

Assumptions

No figure of this process needs assumptions beyond the declared data.

Open questions

What still needs to be known or checked to calculate these figures.

Chapter 5

Purchase orders

0 steps · Purchasing

This process is described but has not been analysed: there is no figure to show for it, only what is known and its steps.

What is known about the process

How often
weekly
Cases each time
8
Time per case
20 min
Time for the whole batch
not recorded
Hourly cost
24 € (the company's)
Whether it handles personal data
No
Whether it moves money
Yes
Whether it affects customers
No
Whether it makes decisions with legal effect
No
Whether it does anything that cannot be undone
No

The process map

The process has no steps.

Method

How it was estimated

The figures in this report are estimates from how each process was described, not measurements. They come from multiplying what was declared — how often it is done, how many cases, how long it takes, what an hour costs — and from assessing the steps one by one; Handmetric timed nothing.

The four states of an estimate

estimated
There is a figure, and it always comes with its confidence and its range.
not estimable
There is no figure, and the reason says why: a piece of data is missing, it depends on another figure that could not be obtained or, with the data given, no figure comes out that can be given. It is not a zero.
out of scope
The axis makes no sense for that process. It is neither a failure nor missing data.
error
The calculation failed on our side: no figure is saved and it can be calculated again. There is nothing to ask the company for.

What confidence means

How far the figure can be trusted, by how many of the data behind it are declared and corroborated. A composite figure is trusted no more than its weakest input, and a total no more than the weakest process in it.

high confidence
the data behind the figure are first-hand —declared when describing the process or measured with samples recorded in the area— and corroborate each other.
medium confidence
some of the data were deduced or inherited rather than declared: a duration summed from the steps, an hourly cost taken from the company, an unanswered factor.
low confidence
most of the data that would support the figure are missing or deduced. It serves to rank, not to budget.

The range is the margin within which the figure may lie with the data at hand. For the annual cost it is ±15 % with high confidence, ±30 % with medium and ±50 % with low; on the 0-to-100 axes it is what the figure could be if every unknown factor turned out to be the minimum or the maximum.

How figures are rounded

Estimated figures are shown rounded, because they are no more precise than the data they come from: “about €3,500”, to two significant figures, or three with high confidence. The range is rounded outwards, so it always contains the exact figure, and a figure above zero is never rounded to zero. Under the cost goes the exact sum that produces it (for older analyses, once they are run again), and totals are rounded on the exact sum, which is also given. What is exact arithmetic, such as the hourly cost or what a meeting costs, is not rounded. What is stored does not change: rounding applies only to what is shown.

How the totals are added up

The company totals are given over all its processes: they add up only those with that axis estimated and name the ones left out, with the reason. A process without an estimate does not add a zero: it is not in; nor is one not yet calculated, which is stated separately. Euros are added; points out of 100 are averaged.

The recommendation, when there is one, is written by a language model from the described process and carries no figures: the saving and the cost are always the engines' own.